Shipping policy

New Zealand Chocolate Orders

• We deliver within New Zealand via tracked courier
• The courier is only able to deliver to a physical address not a PO Box.
• You will receive the tracking code via email.

Free shipping is offered for orders with a delivery address in New Zealand placed via sheuniverse.co.nz over the value of $99

 

International Chocolate Orders

We would be delighted to arrange a chocolate delivery to you -

The process is:

1. Email us at online@sheuniverse.com with a precise and detailed order and your exact international address 

2. We will find out the freight cost and email you an invoice with a unique link to complete your order through the website.

3. We will send your order. 

Please take note that we cannot take responsibility for any melting or damage that occurs in transit for international orders.